Hotel Špica Laško

Terms of use

Legal provisions

Jotas gostinstvo, d.o.o. shall attempt, with all due diligence, to provide accurate and up-to-date information on their website, but they do not take any responsibility for their accuracy and integrity. All users use the published content at their own responsibility. Neither Jotas gostinstvo, d.o.o. nor any other natural or physical entity, which was involved in the design or making of the website, shall be responsible for any possible damage arising from access, use or inability to use the information on these websites or for any other faults or deficiencies in their content.

Within legally permissible limits, any information and images on the Hotel Špica Laško website are subject to copyright or other form of intellectual property protection. The documents published on these websites may be reproduced only for non-commercial purposes, but they are required to keep all stated warnings and copyrights or other rights, and shall not be copied, reproduced or disseminated in any other way for commercial purposes.

Jotas gostinstvo, d.o.o. reserves the right to change the content on the websites anytime, in any manner whatsoever and irrespective of the reason, without any advance warning. Doing so, they do not assume the responsibility for any consequences of such changes.

Privacy protection and personal data use

Jotas gostinstvo, d.o.o. shall protect all data obtained about visitors on the website in accordance with the valid Slovenian and European legislation. 

All details about personal data processing by Jotas gostinstvo, d.o.o., Trg svobode 1, 3270 Laško, can be found in Personal data protection.

Booking of facilities

Our website enables you to book our facilities in two different ways. The first is through an inquiry form, whereby a user sends their inquiry and we send them our offer. The inquiry or our offer shall not be considered a confirmed booking, because the essential condition for the validity of the registration is the confirmed booking or our offer by the user or buyer. If you fail to send your confirmation, the reservation will be considered as though it has never been ordered. Further, we also provide the possibility of direct booking (only booking, where the buyer enters credit card information as an assurance), and online booking and payment by credit card (in the event of the so-called non-refundable booking, when a buyer’s account is immediately charged). In this case booking will be confirmed and paid as soon as the Buyer finally confirms the payment procedure. In the event of online booking and/or payment it is considered the user or buyer has read these General terms and conditions and agrees to them. Booking is subject to a valid payment card.

Online purchase or booking procedure

In the purchase procedure, a user (buyer) can use the following technical steps:

  • selects the date of arrival and departure
  • selects number of adults and children

After completed booking or purchase a buyer receives report to their email about the performed booking and the confirmation that their credit card has been charged (in the event of pre-payment). The buyer shall receive the invoice after completed service, at the reception of the destination of stay.

Depending on the method of entry in the booking system, it can be entered by a user at different stages, where specific booking criteria have been pre-selected depending on the permissions to use cookies.

Prices, descriptions of packages and services

The primary service is bed and breakfast. All prices are in EUR, they include VAT and apply at the moment of the confirmed order. We reserve the right to changes and errors in prices, published text and descriptions of the content without any prior notification. Pictures are symbolic and do not always fully reflect the actual situation.

Cancellation

Guest is entitled to cancel their booking. When a guests cancels their arrangement, Jotas gostinstvo, d.o.o. shall be entitled to the reimbursement of costs due to cancellation, which in the event of online payment by credit card, when a buyer is immediately charged for payment, amounts to the full sum of executed payment. The amount of the reimbursement of costs for the cancellation of arrangement depends on the period in which a guest submitted their cancellation, the selected type of reservation and accommodation. If you change arrangement at your own request or due to force majeure without any reasons on the side of Jotas gostinstvo, d.o.o. due to an improperly rendered service, the guest shall not be required to demand any reimbursement or price decrease. Cancellation must be notified by a guest by phone, in writing or by email to the address of the hotel.

Already confirmed booking may be cancelled by a guest without any compensation:

  • 1 day before the arrival for a stay of up to two nights,
  • 2 days before the arrival for a stay of up to 7 nights,
  • 7 days before the arrival for a stay longer than 7 nights.

In the event of untimely cancellation of booking or guest’s failure to arrive, the hotel reserves the right to charge compensation for an unoccupied room in the amount of:

  • 1 stay for booking of up to 3 nights,
  • 2 overnight stays for booking of more than 3 nights,

according to the prices confirmed by the hotel for an individual booking.In the event of premature departure, the hotel reserves the right to charge costs in the amount of 100% of the remaining stay without tourist fee. The exceptions are premature departures due to force majeure (natural disasters, death, health reasons), in accordance with the agreement with the company management.

Other provisions

Jotas gostinstvo, d.o.o. can reject the fulfilment of obligations arising from the booking, if they realise the submitted credit card is not valid or a credit card or the booking system have been abused.

Any possible disputes between the parties arising from or in relation to the booking shall be resolved amicably. Otherwise the dispute shall be resolved by the competent court in Celje.

Security

The provider uses appropriate technological and organisational resources for the protection of transfer and storage of personal data and payments. For such purposes, the provider uses the 256-bit SSL certificate, issued by the duly authorised organisation.

Final Provisions

General provisions of online purchase or booking essentially form a contract. By purchase or booking the holder confirms they have been informed about these general conditions and they agree to them. Paid funds cannot be reimbursed in cash. Any possible disputes arising from these general provisions shall be resolved by the competent court in Celje.

All prices from the offer of Jotas gostinstvo, d.o.o. already include value added tax. Any disputes between the parties hereto shall be resolved by the competent court in Celje.

Cookies

Upon booking or purchase of services and in accordance with your permission we also collect data about your use of our website using cookies and similar technologies. More information about how such technologies are used is available in the Privacy policy.

Contact

JOTAS gostinstvo d.o.o., Trg svobode 1, 3270 Laško.

Phone: +386 3 734 32 10

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